Great service department, Service advisor was very nice and polite, most importantly he was smiling all the time. When I used to go Sugarland Mercedes they were not that much friendly. I highly recommend Mercedes Clearlake service department.
Beavon made the experience of buying my AMG GLE a great experience. Actually everyone I dealt with could have not been more professional or kind. This is a dealer I highly recommend!
12/2/17 - I was scheduled for my annual service and Carlos was so accommodating. He provided the state inspection as well as suggesting other repairs which were able to be completed today without having to bring my car back. Thanks Mercedes of Clear Lake you guys are awesome!!!!
The best customer service I ever experienced. Mendel is the best salesman I have ever encountered. This is my second Benz I purchased. I would purchase a third.
I had talked to Nafi Baber on the phone about the purchase of a new Spinter cargo crew van. He told me that they had a good selection in stock. When I arrived he had a van setting on the lot for my wife and I to look at. It was exactly what we were looking for. My wife took it for a test drive and was every happy with the salesman and how he explained in detail different things about the van. I have purchased a lot of vehicles in my lifetime and have never been treated as well as I was treated at the Mercedes-Benz of Clear Lake. Nafi kept me informed on the progress of the van because we had a third row of seats put in and a backup camera installed. I also purchased an extended warranty and maintenance agree on my van thanks to Derrick Gray.
Best service staff I’ve experienced in 40 years owning multiple car makes. Lloyd, Curtis and Chris took care of our Sprinter motor home as we were leaving for a Houston to Arizona trip. An engine issue was diagnosed and repaired within an hour without an appointment. All of it was done under warranty. Well done!!
Quick & Easy! Everyone was very friendly & professional. Thank you Patrick.
We just moved to League City from Virginia Beach. We are so happy with the service department at MB Clear Lake for taking such good care of us! The service advisor (Greg) is a great communicator and did a fantastic job with our car. This dealership redeemed our opinion of MB as the former location (Virginia) did not hit the mark. Thank you for you help with our car!